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Support

Need help with Krimli-wiz Roguelite? We're here to assist you!

Contact Us

For bug reports, feature requests, or any questions:

me@okie-dookie.com

Frequently Asked Questions

How do I restore my progress?

Your game progress is saved locally on your device. If you reinstall the app, your progress may be lost. We recommend backing up your device regularly through iCloud or iTunes to preserve your save data.

Why am I seeing ads?

Krimli-wiz Roguelite is free to play and uses optional rewarded video ads to help support development. You can watch ads to earn extra lives. Ads are never forced and are always optional.

How does the lives system work?

You have up to 5 lives. When you die, you can use a life to continue your run. Base lives (up to 2) regenerate over time (1 per 24 hours). You can also watch rewarded video ads to earn additional lives (up to 5 per day).

How do I disable personalized ads?

Go to your device Settings → Privacy & Security → Tracking, and toggle off tracking for Krimli-wiz Roguelite. You'll still see ads, but they won't be personalized based on your activity.

The game is crashing or running slowly. What should I do?

Try these steps: 1) Close other apps running in the background. 2) Restart your device. 3) Make sure you have the latest version of the game. 4) Ensure your device is running iOS 16.0 or later. If problems persist, please contact us with your device model and iOS version.

How do I report a bug?

Please email us at me@okie-dookie.com with: 1) A description of the bug. 2) Steps to reproduce it. 3) Your device model and iOS version. 4) Screenshots or video if possible.

Game Tips

How do I unlock more weapons?

Weapons drop from defeated enemies. Higher stage enemies have a chance to drop rarer weapons. Dungeon bosses have guaranteed weapon drops with higher rarity chances.

What does my dog companion do?

Your dog companion fights enemies, collects nearby loot, and can be equipped with weapons and armor. You can also send your dog on a sell run to automatically sell items from your bag.

How do dungeons work?

Dungeons appear randomly on each stage. Enter them to face tougher enemies with better loot drops. Defeat the dungeon boss to earn rare rewards. Dungeon difficulty scales with your player level.